- Report: #279755
Report - Rebuttal - Arbitrate
Complaint Review: Gymcats, Las Vegas
Gymcats, Las Vegasgymcats.com Las Vegas, Nevada U.S.A.
Gymcats, Las Vegas Arrogant and Unbending to young girl wanting to go to classes Las Vegas Nevada
*General Comment: Gymcats Make-up Policy
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When I pointed out that it was just NOT POSSIBLE that those classes could have been made up in our situation, we were just told TOO BAD. Basically, they were just ripping me off even though we had paid for the classes and my daughter wanted to make up the classes. The biggest complaint I have is that they were so ARROGANT about it. There was no sense of wanting to help out, no sense of understanding about time issues, no understanding whatsoever that this was an unworkable situation for us. No apologies, no compassion, nothing but their greed, their unbending rules, and their NEED TO BE STAUNCH. They got the money, they didn't lose anything. I got ripped off--ripped off my money for services not rendered, and one unhappy daughter. I'm shocked that they could be so short sighted. Instead of making sure we left as happy customers with a smile on our face, I was terribly offended (I had TWO staff members yelling at me at once about how it was my fault we couldn't attend the classes). I have no intention of ever stepping foot on their property again, and I intend to make sure I don't stay quiet about my poor treatment. I hope they are happy they got our money. It's clear that's all they wanted, because they sure didn't give a hoot about my daughter.
This report was posted on Ripoff Report on 10/19/2007 09:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gymcats-Las-Vegas/Las-Vegas-Nevada/Gymcats-Las-Vegas-Arrogant-and-Unbending-to-young-girl-wanting-to-go-to-classes-Las-Vegas-279755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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