- Report: #418142
Report - Rebuttal - Arbitrate
Complaint Review: H And H Winners Circle
H And H Winners Circlehandhwc.com Kilgore, Texas U.S.A.
H And H Winners Circle rude and inappropriate behavior, unauthorized charges Kilgore Texas
*Author of original report: Just a friendly reminder
*Author of original report: Here's some evidence for you!
*Author of original report: Evidence.....
*Author of original report: Wow! All I have to say is wow!
*General Comment: I'm done talking.
*Author of original report: Wow! More name calling....
*Author of original report: I do have the facts straight and I stand by them
*General Comment: Rebuttal (Continued)
*General Comment: Lay off the snotnose attitude.
*Author of original report: DO YOUR RESEARCH PALIMINO
*General Comment: Rebuttal
*REBUTTAL Owner of company: Rebuttal to Mischala Walker's report
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I was pleasant and courteous and was just wanting to return my model for a refund, after all everybody makes mistakes. I was blasted in a return email from them. They basically said that they did not make mistakes and that I did order the model. The were so rude and inappropriate in there language. I could not believe anyone would treat a customer like that.
I informed them that I would be sending the model back. I did send it back and was only given half my money back. They informed me that it was a "restocking fee". Then this company had the audacity to place my emails and conversations with them on a website and make more rude comments(can we say infantile?). The webmaster took it down after only a short while, stating it was inappropriate. Several other people came forward at this time and stated that the same thing had happened to them. I frankly dropped the subject at that point and forgot about it(I guess I have a life).
Now once again, this company is proving that it will continue to wail like a big baby. I had been looking for that hard to find model for my sisters birthday. I looked online for days, but the only only ones that carried this model was this company. I tried to be mature and order from them again, but I am obviously the only grown up. They cancelled my order, which was fine, but once again I was blasted with another rude and hateful email, which I did not deserve. They stated that they"were afraid that they could not exactly get my order right"? Isn't that what a business is supposed to do?? Get the order right???
I am frankly sick and tired of dealing with immature and childish people who have nothing better to do than remember a grudge from a decade ago. James Hunter, you need to grow up or get out of business. People do not make the same mistake I did, twice. Let my mistakes save you alot of grief.
This report was posted on Ripoff Report on 01/30/2009 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/H-And-H-Winners-Circle/Kilgore-Texas/H-And-H-Winners-Circle-rude-and-inappropriate-behavior-unauthorized-charges-Kilgore-Texas-418142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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