- Report: #1153514
Report - Rebuttal - Arbitrate
Complaint Review: H H Gregg Ocala FL
H H Gregg Ocala FLNationwide USA
H H Gregg Ultra Bad - NO customer service - Sofa (Ashley Furniture) fell apart, no replacement only 6 months of repairs Ocala Florida
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H H Gregg
Purchased sofa (Ashley Furniture MFG) -- within a couple of months sofa mechanism broke -- it's taken over 6 months of continuous phone calls and repairs and sofa is still a piece of junk. No replacement sofa allowed because HH Gregg's 30-day store policy.
Price of this piece of junk was $1,200. Our problem is we still have to pay off balance for something that we cannot use.
H H Gregg, Ocala, FL, manager said sorry about that but store has nothing to do with repairs/replacement. His attitude was ... don't bother us, could care less, call the repair number and good bye --very poor manager. How did he get his job anyway.
Will Never buy from H H Gregg again!
This report was posted on Ripoff Report on 06/10/2014 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/H-H-Gregg-Ocala-FL/nationwide/H-H-Gregg-Ultra-Bad-NO-customer-service-Sofa-Ashley-Furniture-fell-apart-no-repla-1153514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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