- Report: #306112
Report - Rebuttal - Arbitrate
Complaint Review: H. H. Gregg
H. H. Gregg1785 Campbell Lane Bowling Green, Kentucky U.S.A.
H. H. Gregg Don't buy a camera or a warranty from them! They do not honor warranties! Bowling Green Kentucky
*Consumer Suggestion: WARRANTY COVERAGE
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I should have been worried when they gave me absolutely no paperwork when I bought the warranties. "It's in the computer. That's all you need."HA!!!
Within 1 year I was back in the store with camera #1. You can read the rip-off report I filed on this website. Over 2 months, multiple phone calls and trips to the store later we finally received the camera back.
2 weeks ago I had to take camera #2 in for repair. The shutter was obviously stuck. We took it in expecting an immediate fight and were gratified when they took the camera and even gave us paperwork.
Tonight I got the phone call. Your warranty is being denied because the camera has some form of impact damage. Well, duh! That's why you buy a warranty for a digital camera!! No, we didn't drop it or sit on it. The shutter is stuck but they claim impact damage.
Don't shop at HH Gregg. Even if something is less expensive, you get what you pay for.
This report was posted on Ripoff Report on 02/04/2008 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/H-H-Gregg/Bowling-Green-Kentucky-42101/H-H-Gregg-Dont-buy-a-camera-or-a-warranty-from-them-They-do-not-honor-warranties-Bowl-306112. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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