• Report: #302308

Complaint Review: H H Gregg

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  • Submitted: Tue, January 22, 2008
  • Updated: Tue, January 22, 2008

  • Reported By:Sharpsburg Georgia
H H Gregg
231 Newnan Crossing Bypass Newnan, Georgia U.S.A.

H H Gregg Failure to honor extended warranty in a reasonable time Newnan Georgia

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My Toshiba DVD recorder has been in repair service for the third time since 10/18/2007 (In now for the third time since 11/29/07) although it was returned twice the problem still existed.

Since it was returned to the store in Nov. I have been told it was repaired and on the way back to the store whic did not happen. later I was told that the unit was lost and nothing could be done until it was found. In early Jan 2008 I was told by the store General Manager that the unit was found and being repaired and would be returned to me soon.

On 1/23/2008 I contacted the repair agency direct and was told that they could not repair the unit and it might be 2 more weeks before they made a decision on warranty.

I have been stonewalled long enough and HH Gregg needs to honor the warranty contract for which I paid extra money. This company has no way to contact their corporate offices with a complaint such as this.

Phillip
Sharpsburg, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/22/2008 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/H-H-Gregg/Newnan-Georgia-30265/H-H-Gregg-Failure-to-honor-extended-warranty-in-a-reasonable-time-Newnan-Georgia-302308. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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