• Report: #372742

Complaint Review: HATCOUNTRY

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  • Submitted: Sun, September 14, 2008
  • Updated: Sun, September 14, 2008

  • Reported By:amsterdam Other
HATCOUNTRY
6021 Wooldale Rd East Stroudsburg, Pennsylvania U.S.A.

HATCOUNTRY send me the wrong product, I send it back but they refuse to solve this problem East Stroudsburg Pennsylvania

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I have a problem with this company, www.hatcountry.com. They send me two hats, one didn't fit the description: the wrong material and the wrong size. I send it back, 20th of March, but didn't hear from them.

My e-mails stayed unanswered so I called and after several tries finally spoke to a woman who promised to check why I didn't get any reaction and what happened to the hat I send back. Since then I cannot reach them by phone any more, seems like they blocked my number, and all my e-mails stay unanswered except for one in which I mention a lawyer. That was answered with the question to send more information.

I did so and since then: again no reaction anymore. I paid for the hats, for the taxes, for the shipping, for the shipping back. I feel scammed, especially since they simply ignore my complaints. It looks like they delibarately ignore complaints and so I strongly doubt if this is a company to do business with.

A lawsuit will cost me too much, so the only thing I can and will do is inform the police in the state where they are.

I hate internetscammers, they ruin it for the trustworthy internetshops.

Flower
amsterdam
Netherlands

This report was posted on Ripoff Report on 09/14/2008 01:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/HATCOUNTRY/East-Stroudsburg-Pennsylvania-PA-18302/HATCOUNTRY-send-me-the-wrong-product-I-send-it-back-but-they-refuse-to-solve-this-problem-372742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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