- Report: #1159004
Report - Rebuttal - Arbitrate
Complaint Review: HBM SUPPLY NATURALS
HBM SUPPLY NATURALS, California USA
HBM SUPPLY NATURALS DISCOUNT REWARDS At no time are you told that you will become s member and be charged $14.97 per month until you see it on your online banking. Then they refuse to refund the charge. California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I ordered a free sample of Rejuvanew Eye Cream called Revitol for $5.99. When I received the confirmation of the order, I was told I had signed on to a discount rewards egift card membership service. At NO time was I told the cost would be $14.97 per month. Later the next day, I had a very pushy women call on the telephone and tell me that because I had registered I could get discounts on all sorts of items, free products, egift cards, weight managemebt club membership, save on groceries, shopping savings, freebies, vacation deals, magazines etc.
I told her that I was not interested in those items and that was not want I asked for. I asked several times for a refund of the $14.97 and was told that I had 15/30 days to cancel. I said I was canceling there and then, she would not listen and kept on with her pitch. Finally, I called customer service, they also kept telling me that I could not cancel until I had the product I sent for and went the 15 days or 30 days, then I could call and cancel. I asked to speak to a Supervisor and had the phone slammed in my face.
This made me even more suspicion, so I called back and asked for a Supervisor, the women said she as a Supervisor, I told her the story, and she also said it could not be canceled. I told all three, that I better not be charged monthly (now they had my card information) and that I had better receive a refund. I am 75 years old and cannot afford to pay for unnecesary things. I bought the product for my daughter, and did not expect to go through all this hassel. Why do these people prey on senior citizens. Actually, I do not have credit cards so I used my debit card.
This report was posted on Ripoff Report on 07/02/2014 07:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/HBM-SUPPLY-NATURALS/California/HBM-SUPPLY-NATURALS-DISCOUNT-REWARDS-At-no-time-are-you-told-that-you-will-become-s-membe-1159004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.