- Report: #1056969
Report - Rebuttal - Arbitrate
Complaint Review: HBSC Kawasaki Credit CArd
HBSC Kawasaki Credit CArdPost Office Box 5226, Carol Stream, ILL 60197 Carol Stream, Illinois USA
HBSC Kawasaki Credit Card They Suck---They don't care about their customers!!!!----Stay Away!! Carol Stream Illinois
*Consumer Comment: Correction..
*Consumer Comment: Incorrect on so many levels..
*Author of original report: You misread my report
*Consumer Comment: YOU Caused It!
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I purchased a jetski thru a Kawasaki dealership and they recommended their credit card. HSBC was the servicing agent on the credit card.
I sent a check thru the US Mail for the July 5, 2012 payment. HSBC said the payment was late and it was applied on July 6th, 2012 (one day after due date). I wrote a letter asking them to waive the late fee as they were closed for the 4th of July and probably were a day behind in their processing the payments. They turned dowm my request and I sent another letter ask them to reconsider their decision. They then sent me a letter stating that MY CREDIT LINE HAD DECREASED!!!!...They don't care about their customer and use deceptive credit practices----Stay away !!!!!!!!!!!!!!!!!!!
This report was posted on Ripoff Report on 06/06/2013 12:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/HBSC-Kawasaki-Credit-CArd/Carol-Stream-Illinois/HBSC-Kawasaki-Credit-Card-They-Suck-They-dont-care-about-their-customers-Stay-1056969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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