- Report: #933544
Report - Rebuttal - Arbitrate
Complaint Review: HC Processing Center
HC Processing CenterPO Box 829 Springdale, Arkansas United States of America
HC Processing Center a vicious circle and an unending nightmare! Springdale Arkansas
So, after 4 years of paying them I owe them more today than I did when I bought the darn treadmill! They are quick about reporting to the credit bureaus and my credit has taken a real hit. My place of employment recently had a plant wide shut down and I was out of work for 6 weeks. I called and told them I could not make the payment and I was sent straight to collections.
The woman who had my account was rude, combative, and threatening. I asked her not to call me again and then asked to be transferred to her supervisor. I asked him to have my account transferred to another employee. He and I made an arrangement that he could lower my interest rate and take care of the past due amount. Within a few days the same woman called me again. Again she was rude and hostile and again I asked her to transfer me to her supervisor. He told me I now owed right around $150 in fees....fees he said before they would waive. I told him I could not pay them right away and I would make the monthly payment he and I had discussed and pay extra if at all possible...and to PLEASE not have that woman call me again. He told me she had my account and I asked him, again, to transfer it because I could not work with her.
She still calls me, 1-2 times a week even after having made the arrangements with the supervisor. I
refuse to answer the phone anymore. I have called the supervisor several times and only managed to talk to him once. Each time I ask him to have her stop calling me, that I am willing to work with him but not his hostile employee. This week I received a bill for almost $300, late fees on the late fees he was supposed to have waived. My credit is crap compared to what it was when I started with them, I owe more today than when I started, they refuse to have a hostile employee stop harassing me, and they don't honor their agreements. I will not give this company any more of my money directly. They will have to turn me over to a collection company. They can't hurt my credit anymore than they already have and I know I will be able to negotiate with a collection agency. If you are thinking about getting a loan through these people DON'T! Even my ex-husband hasn't haunted me this much!!
This report was posted on Ripoff Report on 08/28/2012 05:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/HC-Processing-Center/Springdale-Arkansas-72765/HC-Processing-Center-a-vicious-circle-and-an-unending-nightmare-Springdale-Arkansas-933544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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