• Report: #1153705

Complaint Review: HCA Power

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  • Submitted: Tue, June 10, 2014
  • Updated: Wed, June 11, 2014

  • Reported By: Carolyn — Elk Ridge Utah
HCA Power
Internet USA

HCA Power HCA Garcinia Cambogia They promised verbally as well as on their website that I could try it for $9.95 and cancel before 15 days and they would not charge my card. When I called to cancel they were rude and beligerent. They told me that they would not refund me. I did finally receive my 2nd order and again tried to return unopened for a refund. They refused. Springboro, Ohio Internet

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I looked at HCA Power on line and I filled out the form and read everything they had to say about their product.  They promised you could try the product for only $9.95 and you could call and cancel anytime within 30 days and you would not be charged more.  I started to fill out the online order form however, I changed my mind and decided not to order.  A few days later the company called me and asked me if would order.  They told me I could cancel within 30 days of purchase.  I repeated that back to them before they convinced me to try it.  I posted this on my refrigerator and circled the amount of time I had to try it before I needed to send back before they charged me more.  When I called the company (10 and 15 days later) they told me I could not cancel.  They told me I had to wait for a second shipment.  I told them this was not what was told to me by their representative.  I was told in a very indifferent way that I would not be allowed to cancel.  After I received the order, I didn't open but immediately called the company again and asked where I needed to send my package for a refund.  I also reminded them of their "Terms and Conditions" listed on their website and was told it didn't matter because they had sold me on the phone.  I reminded them that when their salesperson called me she had promised I could cancel anytime before my 30 days.  They refused to work with me.  I asked to speak to the superior and she handed the phone to someone else who smugly told me the same thing.  I was furious.  I called my credit card company and sent them all the info that I had on the internet.  I also found several other people that had complained on line.  I disputed my charges and I was given back the charge.  I am still considering calling the Attorney General to let them know how dishonest this company is.


This report was posted on Ripoff Report on 06/10/2014 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/HCA-Power/internet/HCA-Power-HCA-Garcinia-Cambogia-They-promised-verbally-as-well-as-on-their-website-that-I-1153705. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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