- Report: #1140233
Report - Rebuttal - Arbitrate
Complaint Review: HCApower
HCApower I signed up for a trial offer for fifteen days and if it wasn't working I could call and cancel, which I tried to do but was rudely told that I could not unsubscribe even though it was well within the 15 day trial period. Then, not only could I not cancel, my acount was debited 99.90 for the next two bottles and I did not even receive the two bottles. In addition my account did not have sufficient funds to cover the debit, and I was charged an overdraft fee of 38.50.. Mesa, AZ, Springboro, OH Nationwide
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I was contacte by phone by phone number 607-533-2848, Lansing, NY. I was not home when the call came in, and being a relatively local number, I called it back. Only to have the person on the other line residing in the state of Vermont. Dr. Oz; has been touting the benefits of Garcinia Cambogia, and this woman was peddling a liquid form of HCApower which was supposed to really work for weight loss. I was charged 4.95 for the initial bottle and told that if I wasn't satisfied I could cancel my trial offer within 15 days. After 10 days I felt that the product wasn't doing anything so I called the number on the bottle 888-964-6728 to cancel. The totally rude phiilipino sounding woman told me that I could not cancel even though it was within 15 days. I asked to speak with a manager, she put me on hold, then she came back on the line to tell me that she "felt for me", very sarcastically. I told her that I am on a fixed income and could in no way afford the $99.90 for two more bottles, ina nutshell she could've cared less and made no attempt at resolving my concerns. The next day my account was debited and I was charged an overdraft fee of $38.50 for insufficient funds. In addition, I was never sent the two bottles that I paid for. This was the worst sales and customer lack of service that I have ever born witness to. I am sure that I am not alone. I want to be reimbursed for the 99.90 and 38.50 if for no other reason, I paid for the next two bottles and they were never shipped.
This report was posted on Ripoff Report on 04/20/2014 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/HCApower/nationwide/HCApower-I-signed-up-for-a-trial-offer-for-fifteen-days-and-if-it-wasnt-working-I-could-1140233. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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