• Report: #342651

Complaint Review: HCCUA

  • Submitted: Sat, June 21, 2008
  • Updated: Wed, August 06, 2008

  • Reported By:Newport North Carolina
HCCUA
hccua.org Plano, Texas U.S.A.

HCCUA They really ripped me off, not paying doctor visits after they said they would. Plano Texas

*UPDATE Employee: Response to Patsy

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I had to go on disability in Dec 2007 and lost my health insurance, so when I saw HCCUA's ad on TV, I called. I told them up front that I had a pre-existing condition and was told that it didn't matter, I would still be accepted. So I enrollled and have paid for seen months now. I have been to the doctor once and they refused to pay because of a pre-existing condition. I cancelled this policy yesterday because I am just throwing money down the toilet with them. I think everyone should be aware of what a rip-off this company is!

Patsi
Newport, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/21/2008 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/HCCUA/Plano-Texas-75026-0957/HCCUA-They-really-ripped-me-off-not-paying-doctor-visits-after-they-said-they-would-Plan-342651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Response to Patsy

AUTHOR: Jacquie - (U.S.A.)

This former Member is correct. A pre-exisiting condition does not exclude anyone from membership, but the Member will not receive coverage for the same condition if they have been treated for that condition within the last 6 months. This exclusion applies for a period of 12 months following enrollment.

All members are told PRIOR to enrollment about the pre-ex clause and are required to acknowledge their understanding of this condition during a RECORDED verification call prior to enrolling. In addition, all members are given a Program Handbook which explains in detail the benefits and coverage available, including any exclusions.

This former Member's recording clearly reveals that she was told about the pre-ex condition and verified her understanding of it. She then enrolled for Membership.

Sincerely,
Dr. Damgaard
Executive Director, HCCUA
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