- Report: #1069957
Report - Rebuttal - Arbitrate
Complaint Review: HD PROJECTOR WORLD
HD PROJECTOR WORLD, Select State/Province USA
projector world lied to me and sent me a no name projector, what the call is a upgrade canada?
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I ordered a projector on June 14th which they charged my cc that same day, they said I would receive my order within 2 days, one week went by and I heard nothing so I called and left a msg. they did not return my phone call, so I made numberous calls untill finaly they picked up and put me on hold for another 5 min. or so.
They told me they needed to investigate my order and if I did not receive my order by July 3rd to call them and they will send me a new one fedex 2 day garentee, so I gave them untill July 8th. Again after many calls I finaly talked to someone who told me I would receive my order in 2 days, 4 days go by and heard nothing, so i called again, this time i was not nice, he said he would get back to me and send me a tracking number,
I never heard from him so I called him again and the I got a number, he never sent it out untill that time I told him I wanted to cancell my order he garenteed i would get it the next day, which I did but not the projector i ordered, no (free) ceiling mounts, bags or bulbs, not even directions. So I talked to the manager and he said he would mail it out right away or i could get a credit of $50.00 for the mount and bag,
I asked about the bulbs and told him it didn't even look like the same projector, he said it has no extra bulbs and it was a upgrated model, so I asked about the directions and he asked what the modle number was, their is no sticker nor any imprints on the projector i can't even tell you who the manafacture is. It looks like a knock off brand, I want to send it back and get my money back but I don't trust them, I am still waiting for my 50.00 dollar credit. DO NOT BUY ANYTHING FROM THE CO. TOTAL RIP OFF!!!
This report was posted on Ripoff Report on 07/25/2013 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/HD-PROJECTOR-WORLD/Select-StateProvince/projector-world-lied-to-me-and-sent-me-a-no-name-projector-what-the-call-is-a-upgrade-ca-1069957. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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