• Report: #115023

Complaint Review: HDI Simple Escapes, Home Improvement

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  • Submitted: Thu, October 28, 2004
  • Updated: Thu, October 28, 2004

  • Reported By:Keyport New Jersey
HDI Simple Escapes, Home Improvement
Nationwide P.O. Box 24128, Nebraska U.S.A.

HDI Simple Escapes, Home Improvements Unauthorized Billing ripoff Nationwide

*Author of original report: HDI Simple Escapes, Improvements

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Found a charge to my credit card of $149.95 from October 7, 2004 to HDI Simple Escapes. I had not made such a charge, and called 800-839-0098 the number listed on the charge. Its tricky getting to talk to someone. Rather than using the prompts of 1 or 2, use 0 (zero) each time and you will get to speak with someone. I spoke with a Shaneka #17011. She requested my name and address. I told her I had never made the charge on my bill and wanted a credit. She put me on hold briefly and when she came back on she asked if I had placed an order through Home Improvements in September 2003! I said yes I had.
She said at that time I must have signed up for the program and that I would have to take it up with Home Improvements.

I said I remembered them asking about the program and definitely remember saying NO. I told her that I wanted the charge removed from ny credit card. She said it would beremoved in 2 business days. I'll be checking to make sure this truly happens. I'd recommend not doing business with Home Improvements to avoid being enrolled and charged for a program you don't want!

Bill
Keyport, New Jersey
U.S.A.

This report was posted on Ripoff Report on 10/28/2004 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/HDI-Simple-Escapes-Home-Improvement/PO-Box-24128-Nebraska-68124/HDI-Simple-Escapes-Home-Improvements-Unauthorized-Billing-ripoff-Nationwide-115023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

HDI Simple Escapes, Improvements

AUTHOR: Bill - (U.S.A.)

The business that signed me up was "Improvements" not Home Improvements.
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