Complaint Review: HFL Solutions - Nevada
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- Author Confirmed
- HFL Solutions 4012 South Rainbow Blvd., Suite K-625 , Nevada U.S.A.
- Phone: 702-447-6485
- Web:
- Category: Alternative Health
HFL Solutions Sent e-mails, phoned and no response, phone out of order Las Vegas Nevada
*REBUTTAL Owner of company: You were replied too...
*REBUTTAL Owner of company: Liar! - Get the FACTS Straight
*Author of original report: HFL Solutions not at fault
*Author of original report: threat to my Attorney General
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My husband and I ordered the same order from HFL Solutions and I got mine but he did not get his and so they have our money. I sent the e-mails like they said on their web page and have not heard from them. I tried calling and the phone was disconnected. I tried looking up where the package came from 15820 Euclid Avenue, Chino. CA 91708 and there is no such address.
Not sure what is going on but I feel that this is a rip off that needs to be reported.
I am not sure if the product is really what they say it is, now that I can't get in touch with them.
I need to find out about this company because I am taking their stuff.
Shame on Dr. Sam Robbins of HFL Solutions for not getting back in touch with his costumers.
Catherine
payson, Arizona
U.S.A.
This report was posted on Ripoff Report on 06/09/2008 09:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hfl-solutions/-nevada-89103/hfl-solutions-sent-e-mails-phoned-and-no-response-phone-out-of-order-las-vegas-nevada-338414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 REBUTTAL Owner of company
You were replied too...
AUTHOR: Drsamrobbins - (U.S.A.)
SUBMITTED: Tuesday, April 13, 2010
#3 REBUTTAL Owner of company
Liar! - Get the FACTS Straight
AUTHOR: Drsamrobbins - (U.S.A.)
SUBMITTED: Friday, June 20, 2008
Dear Catherine,
Your order was shipped and delivered:
www.USPS.com
Label/Receipt Number: 9102 0763 4653 0404 6771 25
Status: Delivered
Your item was delivered at 12:16 PM on May 30, 2008 in PAYSON, AZ 85541.
Your husband then ordered and put the WRONG address - a different one than yours. His went to Phoenix St. I can't write the entire address due to privacy issues.
We, then reshipped FOR FREE - even though we never got back the original package. And here's your Husband's confirmation:
HUSBAND'S Order - Ed - www.USPS.com
Label/Receipt Number: 9101 9560 4175 0590 0587 04
Status: Delivered
Your item was delivered at 2:28 PM on June 19, 2008 in PAYSON, AZ 85541.
....... so, where is the "scam"? You ordered and it was shipped. Your husband MADE A MISTAKE with his address, it went to the wrong place and we reshipped for FREE and ate the cost.
But hey, the mail NEVER gets lost, right? We are scammers. Emails never goes to junk box. The post office NEVER makes a mistake, right?
What fantasy world are you living in?
Shame on "me" .... Get the facts straight and stop complaining. We went out of our way to help and fixed YOUR mistake and you still complain. Wow ... This is crazy.
I swear ... after 10 years of business, we still get people complaining about THEIR mistakes and blaming others. Why?.... do you feel better pointing the finger at someone else?
This is very upsetting to me since I care so much about my clients. Each and every product is first designed for either personal use or for someone that's close to me. And when a customer complains and it is THEIR mistake - it hurts.
Anyway ... enjoy the product.
Warmest Regards,
Dr. Sam Robbins
http://www.HFLsolutions.com
#2 Author of original report
HFL Solutions not at fault
AUTHOR: Catherine - (U.S.A.)
SUBMITTED: Wednesday, June 11, 2008
HFL Solutions sent me another e-mail asking me about my order and I didn't remember giving out our new address for my husbands order and so things are all going well right now.
That is what old age will do to a person.
#1 Author of original report
threat to my Attorney General
AUTHOR: Catherine - (U.S.A.)
SUBMITTED: Monday, June 09, 2008
I finally got an e-mail from support@ HFLsupport.com and they are looking into the problem. They said that they would get back to me as soon as possible. I will report back.
My last e-mail to them was a threat to my Attorney General. I guess it worked.
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