- Report: #13085
Complaint Review: HH GREGG APPLIANCE STORE
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| HH GREGG APPLIANCE STORE MALL ROAD
FLORENCE, Kentucky U.S.A. |
|
HH GREGG RIPOFF
*Consumer Comment: Return Policy's Suck
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Sammie
DAYTON, KY
This report was posted on Ripoff Report on 02/01/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/HH-GREGG-APPLIANCE-STORE/FLORENCE-Kentucky-41042/HH-GREGG-RIPOFF-13085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsBasicly, stores no longer offer any sort of in house Wartanty. But most of the mfgr's know this and are re-writing their warranty's to specificly state that the product must be returned to them at your cost.
Typicly, they have a flat rate of about $50 USD to fix the problem. (even if the problem only cost's $5 USD to fix)We the consumers need to stand up and say enough is enough.
The most recent example for me is a DVD player purchased @ Sams club. The unit stopped working after about 3 months. When I went to take it back, I was told (and I quote) "that is not our problem, you need to send it back to the mfgr." The mfgr told me theyd fix it for shipping & $50 USD. And it would take 6-8 weeks.
I just bought another and said FU. The kicker is that they (the mfgr.) knew their was a problem with this particular unit. I found a website about these DVD's and on average, 1 in 3 was defective. But only cost $10 to fix.
They all suck. I just stopped buying large items all together. When I have to, I things in writing, and buy from the factory.
