This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Purchased microwave 2004 w/10 yr extended warranty. Called 10/2009 for service on defective LCD panel (4th repair on same component in 5 yrs). When service person arrived at house said unit out of warranty, will have to contact warranty to correct (service person also did additional damage to unit while inspecting it). Warranty company would not budge, insisted it was only a 5 year warranty, then offered to sell us an extra warranty!! (I have original bill of sale stating 10 years, and all repair related receipts), told me to contact HH Gregg. At Hilliard store sales mgr John offered no help, told me to call corporate office. At corporate office kept getting transferred around, on hold over 1 hour. Checked BBB website, HH Gregg has an F rating, most complaints related to warranties. I was forced to file a complaint with my state's attorney general consumer complaint division, awaiting the outcome. I wouldn't buy so much as a watch battery from them, they are just like a hooker is with her john, unless you want to spend more money they don't want to talk to you. My wife & I have been forced to buy a small cheap microwave while we wait for the AG's decision; before the goofball serviceman messed up our microwave further we could use it somewhat (you could at least guess where the numbers were on the LCD pad), now not at all.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.