- Report: #729204
Report - Rebuttal - Arbitrate
Complaint Review: HH Gregg
HH Gregg5718 Columbia Pike Fall Church, Virginia United States of America
HH Gregg LIED ABOUT DELIVERY PROCESS Fall Church, Virginia
Delivery arrived, with no plumber. Told that was a separate appointment. They could not tell me when but after SEVERAL sidewalk calls to switchboards and dispatchers I was told a plumber SHOULD come today, SHOULD remove old washer and dryer and install new, but right now I have 2 new machines blocking my tenant's hallway, my old machines still in place, NO WORD on when a plumber may be coming or what they will actually do, NO ACCESS to customer service on Sat. delivery day, NO ANSWER at the store where I bought them and an angry tenant asking simple questions I cannot answer.
I WOULD NOT SHOP HERE AGAIN AND DO NOT RECOMMEND. HH Gregg is new to the DC area, so no track record, but so far they are FAILING in communication, coordination, and BASIC delivery. VERY DISAPPOINTING.
This report was posted on Ripoff Report on 05/14/2011 06:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/HH-Gregg/Fall-Church-Virginia-22041/HH-Gregg-LIED-ABOUT-DELIVERY-PROCESS-Fall-Church-Virginia-729204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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