- Report: #326031
Report - Rebuttal - Arbitrate
Complaint Review: H,H. Gregg
H,H. Gregg4151 E 96th Street Indianapolis, Indiana U.S.A.
H.H. Gregg Breech of Contract Indianapolis Indiana
""NO LEMON" GUARANTEE-
The original warranted unit replaced with merchandise which has comparable features, after 4th technician-verified product failure. (Excludes general and preventive maintenance, adjustments, cosmetic part replacements and peripherals.) Will refund the
original purchase price of unit if no comparable unit is available."
>Mar 24, 2008 - Contacted H.H. Gregg and received a Service Confirmation Number
>Mar 31, 2008 - Service Tech determined that the red convergenence chip was bad and ordered the part. Failure #1
>April 1, 2008 - Service Tech returned and installed the red convergence chip and found that another convergence chip was bad. Failure #2
>Apr 3, 2008 - Service Tech returned and installed the other convergence chip and found that the Signal Board was bad. Failure #3
>Apr 8, 2008 - Service Tech returned and found that the warehouse had sent the wrong Signal Board. Free pass
>Apr 12, 2008 - Service Tech returned and installed the Signal Board and found that the DCU board was bad. Failure #4
Notified H.H. Gregg Customer Relations and was told that it was based on 4 Service Confirmation calls, not 4 failures as the contract clearly states.
"4th technician-verified product failure"
This report was posted on Ripoff Report on 04/14/2008 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/HH-Gregg/Indianapolis-Indiana-46240/HH-Gregg-Breech-of-Contract-Indianapolis-Indiana-326031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.