• Report: #981966

Complaint Review: HH Gregg

  • Submitted: Fri, December 14, 2012
  • Updated: Tue, December 18, 2012

  • Reported By: CFEgreg — Indianaolis Indiana United States of America
HH Gregg
4161 E 96th St Indianapolis, Indiana United States of America

HH Gregg defective ESTATE washer Indianapolis, Indiana

*Consumer Comment: Year 1?

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We purchased an ESTATE washer from HH Gregg.  After installation, the water valve would turn on and off in rapid succession and the water flow would slow down and speed up on its own.  It had a mind of its own.  An HH Gregg technican came to our home and said that that was common with that model and he could not do anything.  The problem has progressively gotten worse and the water flow has diminished.  It takes a long time fo fill up the machine.  I spoke with HH Gregg manager, Brian Berry, who told me that he could send another technician; but, it would cost me more than the cost of a new washer.  he offered 5% off on a new washer.  Obviously HH Gregg is not interested in service.  I am going to replace the washer at a big-box retailer or internet store.  HH Gregg has lost its customer service and they have lost me as a customer. 

This report was posted on Ripoff Report on 12/14/2012 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/HH-Gregg/Indianapolis-Indiana-46240/HH-Gregg-defective-ESTATE-washer-Indianapolis-Indiana-981966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Year 1?

AUTHOR: IntheKnow - (USA)

If this is still year 1, the mfr is responsible and service visits are free.  If you are relying on the store, your are getting bad advice.
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