• Report: #25125

Complaint Review: H.H. Gregg

  • Submitted: Mon, July 22, 2002
  • Updated: Fri, October 11, 2002

  • Reported By:Sullivan IN
H.H. Gregg
South Highway 41 Terre Haute, Indiana U.S.A.

H.H. Gregg is a ripoff; worthless rebates are issued. Terre Haute, Indiana *EDitor's Comment

*UPDATE Employee: We take care of our customers

*UPDATE Employee: We take care of our customers

*UPDATE Employee: We take care of our customers

*UPDATE Employee: We take care of our customers

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Purchased a 19" Envision computer monitor on 2-3-02. Received a rebate form for $50.00 & one for $20.00. After complaining via email to the mfg in June, I received the $50 rebate about a week later; it was dated a month prior? I'm sure that if I had not complained it would have never been mailed.

I have heard nothing about my $20 from either the mfg (Envision) or from H.H. Gregg; both have been contacted via email in both June & July. No response from either party. H.H. Gregg is still selling these units & advertising $70 rebates. Is anyone getting them?

Jerry
Sullivan, Indiana

This report was posted on Ripoff Report on 07/22/2002 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/HH-Gregg/Terre-Haute-Indiana/HH-Gregg-is-a-ripoff-worthless-rebates-are-issued-Terre-Haute-Indiana-EDitors-Comme-25125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

We take care of our customers

AUTHOR: Undisclosed - ()

For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.



I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.



Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
Respond to this report!
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#2 UPDATE Employee

We take care of our customers

AUTHOR: Undisclosed - ()

For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.



I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.



Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
Respond to this report!
What's this?

#3 UPDATE Employee

We take care of our customers

AUTHOR: Undisclosed - ()

For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.



I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.



Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
Respond to this report!
What's this?

#4 UPDATE Employee

We take care of our customers

AUTHOR: Undisclosed - ()

For the customer with the complaint listed above, we will be more than happy to assist you. We stand behind our products and our advertising. Please visit www.hhgregg.com and e-mail your concerns.



I did not notice in your message that you had attempted to contact HH Gregg and submit your complaint directly to us before posting your complaint. I did see a note about you e-mailing the manufacturer.



Might I suggest that you give our customer service a try before you bash us on the internet. Anyone with similar concerns may feel free to do the same. At least give us a chance. We will assist you in any way that we can.
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