- Report: #90843
Report - Rebuttal - Arbitrate
Complaint Review: HHGregg
HHGregg7200 Brookpark Road Brookpark, Ohio U.S.A.
HH Gregg rip-off! They failed to tell us the warranty is only valid for private individuals - not companies. Brookpark Ohio
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Needless to say within the first twelve months the freezer went on the fritz. We called HHGregg for repair. We were given a repair confirmation number and scheduled for service within 72 hours. When asked about a fee, we were informed this service was free of charge per the one year warranty.
The techncian came out and informed us that he required payment upfront. We rebuffed his payment request because of prior confirmation. We then contacted HHGregg repair office and the person stated, there was nothing that could be done about the situation. Therefore, my company is left with no cold freezer.
This report was posted on Ripoff Report on 05/10/2004 11:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/HHGregg/Brookpark-Ohio-44129/HH-Gregg-rip-off-They-failed-to-tell-us-the-warranty-is-only-valid-for-private-individual-90843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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