• Report: #1063123

Complaint Review: HHGregg

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  • Submitted: Sat, June 29, 2013
  • Updated: Sat, June 29, 2013

  • Reported By: Robert — Hebron Ohio
HHGregg
Rt 79 Heath, Ohio Heath, Ohio USA

HHGregg Extended Warranty Heath Ohio

*UPDATE Employee: Please Contact for Assistance

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We purchased a Samsung 60in 3d LCD tv back in 2011. The extended warranty was purchased. In may of this year the tv quit. HHGregg was contacted, they contacted the insurance company that handles their extended warranties. They sent someone out to service the tv but he indicated the LCD display was out of it and needs to be replaced.several calls have been placed to the insurance company and all we are getting is the run around and they are extremely rude when we try to find out what is going on with our tv. This is totally unacceptable, this was the top of the line tv and as of today we still have no tv or resolution to the problem. 


This report was posted on Ripoff Report on 06/29/2013 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/HHGregg/Heath-Ohio-43056/HHGregg-Extended-Warranty-Heath-Ohio-1063123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Please Contact for Assistance

AUTHOR: hhgregg Customer Care Representative - ()

Dear Robert, 

We apologize for any inconvenience you have experienced. Please contact us at our Corporate office at (800) 284-7344 so that we may further assist you.

 

hhgregg Customer Care Representative

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