- Report: #716514
Report - Rebuttal - Arbitrate
Complaint Review: HHGregg
HHGregg2555 Cobb Place Lane Kennesaw, Georgia United States of America
HHGregg - Broken expensive 5 month old TV. Misrepresented so called costly extended warranty program. Bad/no customer service skills. Kennesaw, Georgia
*Consumer Suggestion: Mfr Warranty is 1 year
Everyone passes the buck and no one cares enough to listen properly and work with the manufacturer to resolve this issue providing a reasonable level of satisfaction. As the retail outlet that sold the product they have not been willing to stand behind my purchase. Now waiting to see if Samsung steps up and does the right thing. I would strongly encourage anyone considering a purchase from HHgregg to Google their complaints. Many, many improperly handled customers in my opinion! I intend to file a complaint with the GA insurance commission regarding the warranty company. I also intend to involve the GA and Indiana (home office state) BBB. Please do your research before buying from them.
This report was posted on Ripoff Report on 04/11/2011 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/HHGregg/Kennesaw-Georgia-30144/HHGregg-Broken-expensive-5-month-old-TV-Misrepresented-so-called-costly-extended-warra-716514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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