H.H.Gregg WOULD NOT HONOR G.E. REPLACEMENT WARRANTY Tampa, Florida

I bought a GE Microwave oven $99. HHGregg sold me an additional 3 year warranty for $20. Oven stopped working after 8 months. Called Hhgregg they asked if counter top or built in. Its a counter top. Advised to call service company. Service man said there is no parts for a counter top MO & should of never been called. He said this a replacement only and take back to store for exchange since it is still covered by the GE 1 year warranty. HHGregg would not take the broken MO back nor would they honor the 3 year replacement warranty. They said I have to wait for them to check with the service repair report. They said this may take up to two weeks even though I had a copy of the service report. They advised me to buy another microwave oven in the meantime and wait for my credit on the old one. It has been three months and nothing. I have two microwave ovens HHGREGG's broken one they sold me and a new one they told me to buy. [continued below]....

..... I called the main office and they told me it is being processed and to wait. Very rude and treated me like I was the enemy. I asked for my 3 year warranty to be refunded and told me I have to write a letter to the outside insurance company. HHGregg are extremely rude treat you like garbage if you have a problem. They are NOT a member nor acredited of the BBB and you can see why. This was my first experience with them and I will do what I must to get the word out that they are a scam and a huge ripoff artist with their lies.