• Report: #1041651

Complaint Review: HIFI Sound Connection

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  • Submitted: Mon, April 08, 2013
  • Updated: Mon, April 08, 2013

  • Reported By: Aaron — Lockport Illinois
HIFI Sound Connection
402B W. Mt. Vernon St. #138 Nixa, Missouri United States of America

HIFI Sound Connection I received a defective amplifier, returned for replacement, and now refuse to replace or provide refund for amp. Nixa, Missouri

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"I was RIPPED OFF!!! The Bazooka amp I purchased was defective and I returned it to HIFI Sound connection for a replacement. Its now been 4 weeks and I'm still getting the run around. I have spoken to Tanya, Mark, and one other customer service rep about solving this problem and NO ONE will give a straight answer. At this point I just want money ($255) refunded, because I fear there is just going to additional problems.

After reading all the postings from other individuals that had problems, I can see that they have no intention of replacing this product.  The customer service department is a complete joke.

I intend to contact the CEO Chris Rush and the general manager Tony Rush for my refund. And if this does not work, I will file a law suit in small claims in Christian County Missouri seeking my refund and costs for doing so." Share

This report was posted on Ripoff Report on 04/08/2013 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/HIFI-Sound-Connection/Nixa-Missouri-65714/HIFI-Sound-Connection-I-received-a-defective-amplifier-returned-for-replacement-and-now-1041651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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