- Report: #515677
Complaint Review: HIT WEB DESIGN (FORMALLY) HERITAGE WEB SOLUTION
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| HIT WEB DESIGN (FORMALLY) HERITAGE WEB SOLUTION
Provo, Utah United States of America |
|
HIT WEB DESIGN ,FORMALLY HERITAGE WEB SOLUTION Heritage Web Design Makes False Promises, Does not respond, Takes your money Provo, Utah
*UPDATE EX-employee responds: HIT web design still trying to deceive consumers
*UPDATE Employee: Resolving Complaints
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I was suckered into signing up with this company under the assumption that they custom desgin your site and help you along the way. Unfortunately, this is not a fact. In actuality they take your money and then want to up sell on everything else.
When contacting customer service or anyone else within that company one does not get any responses. I emailed the CEO yesterday so see what we can do in order to remedy my concerns and issues, but of course, he did not respond either.
Looking at all of the complaints against this company, I am shocked that a leading business magazine had recommended them.
This report was posted on Ripoff Report on 10/27/2009 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/HIT-WEB-DESIGN-FORMALLY-HERITAGE-WEB-SOLUTION/Provo-Utah-/HIT-WEB-DESIGN-FORMALLY-HERITAGE-WEB-SOLUTION-Heritage-Web-Design-Makes-False-Promises-D-515677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
HIT web design still trying to deceive consumers
AUTHOR: Former employee - (U.S.A.)
SUBMITTED: Monday, November 02, 2009
How can you lie to yourself day after day about how terrible and unethical this company is and continue to work there with a clear conscience? I just don't get it. How can you post these ridiculous canned responses and not gag with the bitter taste of lies and deception?
#2 UPDATE Employee
Resolving Complaints
AUTHOR: Hit management - (U.S.A.)
SUBMITTED: Thursday, October 29, 2009
It is
in our best interest to work with customers who have complaints in order to
reach a reasonable and fair resolution and establish a long term business
relationship. One of our core values is to demonstrate our respect and
commitment to all of our clients. In most cases, we go beyond what is fair for
the company to satisfy a displeased client.
If
you have a specific complaint or concern, please communicate directly with me
at QCA@hitwebdesign.com or CEO@hitwebdesign.com.
Warmest
Regards,
Quality
Control Administrator
