- Report: #462086
Complaint Review: HIT WEB DESIGN - HERITAGE WEB SOLUTIONS
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| HIT WEB DESIGN - HERITAGE WEB SOLUTIONS
Provo, Utah U.S.A. |
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HIT WEB DESIGN - HERITAGE WEB SOLUTIONS HIT WEB DESIGN IS A FRAUD - DO NOT USE THEM - THEY WILL STEAL YOUR MONEY Provo Utah
*UPDATE EX-employee responds: Yet again we see deception
* : Complaints Resolved
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This report was posted on Ripoff Report on 06/16/2009 01:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/HIT-WEB-DESIGN-HERITAGE-WEB-SOLUTIONS/Provo-Utah/HIT-WEB-DESIGN-HERITAGE-WEB-SOLUTIONS-HIT-WEB-DESIGN-IS-A-FRAUD-DO-NOT-USE-THEM-THEY-462086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE EX-employee responds
Yet again we see deception
AUTHOR: Former employee - (U.S.A.)
SUBMITTED: Tuesday, October 20, 2009
Again, f you read the response, it is just another canned response with no real substance to it. The title says, "complaints resolved" but there is no actual resolution to the complaint posted.
Yet again I challenge you, Heritage, to post the actual resolution to this customers complaints and to have the customer post to verify your claims. I highly doubt we'll see this happen but if we do I'll applaud this as a step in the right direction.
At HIT Web Design, we are committed to maintaining the highest levels of honesty and integrity. We have been able to resolve most of the customers complaints from this website. However, there are simply a handful of individuals who, regardless of the merits of the issues, post slanderous and/or negative comments. Let me assure all who read this that those few who complain are less than 1% of our total volume of business. HIT has been able to satisfy every complaint posted, given that customer gives us the opportunity to do so.
In the case of refunds, HIT always first attempts to complete work and continue with customers.
If you have a specific complaint or concern, please communicate directly with me at QCA@hitwebdesign.com or CEO@hitwebdesign.com.
My personal promise to you is that HIT Wed Design will be completely fair and equitable with you.
Warmest Regards,
Quality Control Administrator
