ED Magedson – Founder
HIgh Beam Researchnot available Internet United States of America
just today i saw in my credit card statement from a compnay in USA. I had know idea what the compnay is about neither could i recall ever using it. after googling the name and the customer service number i finally found the website.
From the website i got the customer service number and called the compnay immediately. the lady took my card details n informed me that i had used the trial account last year october i.e. 2009 and after the 7 day trial period the account automatically becomes a permanent account (without any notification) and finally after a year i am being charged for it (they are assuming that it is a annual account i guess) i called the credit card company to block the card cancel it and replace it as soon as possible. And i came to know either ways i will have to make the payment since it shows in the credit card ststement. I tried calling highbeam research again but nobody responded. Also, when i spoke to the customer service representative of highbeam the firt time she told me that she will escalate the problem to her manager and i will receive the email from him within 24 hours. Now after reading around on the internet i came to know that im not the only one who has become the victims of this scam, there more people i read those cases and came to know abt the Ripoff Report website from there.
Please advise...i dont know what to do????????/
This report was posted on Ripoff Report on 11/21/2010 02:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/HIgh-Beam-Research/internet/HIgh-Beam-Research-not-available-they-charged-my-credit-card-automatically-without-informi-664399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.