- Report: #527669
Report - Rebuttal - Arbitrate
Complaint Review: HMG Nashville
HMG Nashville30 Nelson Merry Street Nashville, Tennessee United States of America
HMG Nashville Brenda Higgins Destroyed my DVD Nashville, Tennessee
*UPDATE Employee: HMG is not like what this man said
*REBUTTAL Individual responds: Dear Puerto Rican Artists
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We attended HMG's annual convention in Nashville, TN. Artists had opportunities to perform their songs on stage. Afterwards, we found out that we could purchase a DVD copy of the performance for $100.
We ordered a copy, but was told later that the film of our performance had "disappeared". They refunded our money, but without much of an explanation.
Apparently, they filmed straight through all of the performances, but ours was mysteriously missing. Their only explanation was that the camera came unplugged. Yeah, right. It came unplugged just before the performance started and was plugged back in as soon as it ended. If that really did happen, the cameraman would know it.
This was a copout because they deliberately sabotaged the performance due to our Puerto Rican nationality. Everyone else (who was caucasion) received their DVD except us. They treated the whole thing as a joke. I don't recommend anyone using their services.
This report was posted on Ripoff Report on 11/23/2009 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/HMG-Nashville/Nashville-Tennessee-37224/HMG-Nashville-Brenda-Higgins-Destroyed-my-DVD-Nashville-Tennessee-527669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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