• Report: #497952

Complaint Review: HMS Movies

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  • Submitted: Mon, September 21, 2009
  • Updated: Mon, September 21, 2009

  • Reported By: Tom — Broomfield Colorado USA
HMS Movies
www.hotmoviesale.com Internet United States of America

HMS Movies HMS MOVIES 866-566-8437 FL offered cheap introductory offer Internet

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A Miscellaneous Transaction for "$19.95 from "HMS MOVIES 866-566-8437 FL" appeared on my bank statement.  I had ordered an instructional blues guitar DVD called "50 Blues Guitar Licks" at a special "introductory offer" of "$3.95.  I received immediate confirmation that my order had been received but the item was "back-ordered."  I recevied one of these notices per week for a month. 

Then, I received a notice the item had been cancelled.  Next, in checking my bank statement, I noticed a $19.95 charge.  When I called, I was told this was a "membership fee" which was apparently outlined in the fine print.  This was non-refundable if not cancelled AFTER a 30-day period!  Ironically, 30 days is just about exactly what it took for HMS to notify me that the item I ordered had been cancelled.


This report was posted on Ripoff Report on 09/21/2009 08:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/HMS-Movies/internet/HMS-Movies-HMS-MOVIES-866-566-8437-FL-offered-cheap-introductory-offer-Internet-497952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

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AUTHOR: Tom - (Virgin Islands (US))

This is NOT a "rebuttal" but that's the only option I was given.  I just wanted to say that, apparently, "HMS Movies" also does business as BestBrandValues.  I cancelled my membership today and did receive email confirmation from "BestBrandMovies" of that transaction. 
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