Report: #393450

Complaint Review: HOBBYTRON.COM - SAN FERNANDO California

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Ripoff Report is Xcentric Ventures

Submitted: Thu, November 20, 2008
Updated: Thu, November 20, 2008
Reported By: — NORTHFIELD CENTER Ohio

Author Confirmed

Why?

HOBBYTRON.COM 525 PARK AVE SAN FERNANDO, California U.S.A.

Phone: 818-256-1116
Web:
Category: Guns & Ranges

HOBBYTRON.COM customer service is horrible! Beware! SAN FERNANDO California

*Author of original report: UPDATE

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The item I ordered arrived with a piece missing and a piece broken off. I called and they gave me an rma number about two weeks later. I sent the item back (it was a rc tank, and it cost me 25.00 to send it back) they do not send out labels. They refuse to re-imburse me for the cost to return it. Even though it was defective upon receipt.

Satisfaction is not guaranteed - and if you notice - they never state that. They are a rip off - so beware... The customer service people are either clueless or rude or both - depending on which one you get. Shame on them! Beware!

Shameonthem
NORTHFIELD CENTER, Ohio
U.S.A.

This report was posted on Ripoff Report on 11/20/2008 06:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hobbytroncom/san-fernando-california-91340/hobbytroncom-customer-service-is-horrible-beware-san-fernando-california-393450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

UPDATE

AUTHOR: Shameonthem - (U.S.A.)

SUBMITTED: Thursday, November 20, 2008

POSTED: Thursday, November 20, 2008

I found some info online:

Mr. James Royer

President

Absolute Toy Marketing, Inc.,

d/b/a HobbyTron.com

1053 South 1675 West

Orem, UT 84058

Not confirmed. I am going to write to him - Maybe if everyone complains to this person, they will stand by their products.

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