• Report: #960277

Complaint Review: HOME DEFENSE LAW GROUP

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  • Submitted: Thu, October 25, 2012
  • Updated: Thu, February 21, 2013

  • Reported By: Angel — Kissimmee Florida United States of America
HOME DEFENSE LAW GROUP
8615 commodity Circle suit 5 Orlando, Florida United States of America

HOME DEFENSE LAW GROUP Debt Freedom USA, LLC - 8615 Commodity Cir Ste 5A, Orlando, FL HOME DEFENSE LAW GROUP IS A SCAM They are not Lawyers !!! They only work as middleman and refer my case to Dorough & Calzada They took $2200 down to take my case then charged my card $495 every month Orlando, Florida

*Consumer Comment: HOME DEFENSE LAW GROUP IS A LIE. STAY AWAY

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BEWARE PEOPLE!!  First of all, in this Company there are not attorneys. Rafael Matos is the General Manager only, but he have the guts to talk in a radio show (fm rumba 100.3)spanish radio station like if he is an attorney, you can listen to him on saturdays at 8am. The company Home defense law group refer their customers to Dorough & Calzada who are the real attorneys at a different office in Orlando. Home defense law group only works like the middleman. This is what happened to me...

The first time I went to home defense law group I spoke to Silvia Aquino, she is just an employee with no degree in Real Estate just a lot of customer service and sales training, no matter what problem you have with your home, she will tell you they can work on it, because the government is just helping everybody right now and this is your one time opportunity and she will show you a few good cases they say they won against the bank, but don't fall for it, its all blah blah blah, and then she is going to show her good customer service skills and she'll sign you up and take your money, so she can get paid off course, but that's not it, then she'll tell you that you have to pay $495 a month until your case is resolved and it can take from 6 month to a year, and if you say you don't have the money ($495) and if you are not paying your mortgage she will tell you exactily that, but if you are not paying your mortgage you can pay, then she'll tell you to wait about 1 or 2 weeks so they can study your case and then send it to one of their adjusters they have in office, so this is what they did to me...

They sent my case to Zaida Camacho (Adjuster) which is just another employee in the same office with no degree but training only, but I have to tell you this, Zaida is the worst qualified person ever to have any case, the first time I met her it was one month after I signed up with them, even though I spoke with her about my case 4 times during that month, when I was there she did not know who I was, or remember anything about my case, then she said let me get your paper work, and she was like I haven't get to it yet. She didn't send the modification papers to the bank like she told me she did over the phone, so she lied to me, but she said she will get to it that very same day, but that wan't true.

Every time I called Zaida at this office, nobody would answer the phone, and if they did they will not let me talk to her or anyone else unless I have an appointment, and when I had the chance to talk to zaida she will tell me the samething everytime like a machine " I already send the papers to the bank, it can take from 30 to 45 days for the bank to respond, get ready to bring your last pay stub and bank statements, all you have to do is wait, you don't have to call, we will call you"  ha, I am about to lose my home but she wanted me to wait. I was being taking for a fool for three more months with the same response, but the weird thing was this..

It was about 3 months with them and I was already in court for foreclosure and everything, but for some reason the name of my attorney who I believed it was Rafael Matos never appear in the court records online as my defendant attorney, I mean come on, 3 months have passed and I still didn't have an attorney to answer to the court for me.

I called a million times to home defense law group, every day, until my fingers hurt just to get an appointment with Rafael Matos who I believed was my attorney at that time, so that he can answer me why he did not answer in court yet, but everybody in the office : Silvia, Karen, Zaida, Carmen, and few more people that I don't remember their name told me the lawyer is almost never in the office because he spend all day in court, all lies as always.   What they didn want to tell me was that they are not lawyers, they only work as the middleman. Every time I called and ask specially for somebody they said, oh that person is in vacation now, call next week, or that person is sick call next week, or they can no make me an appointment with Rafael matos because he has to aprove it first, so they were still taking me for a fool...and I was just another victim...

Another month passed, and by this time I just wanted my money back, so I demanded to get me an appointment with Rafael Matos or I'll cancel my contract. That very same day someone called me from that office, his name is Steven, I didnt know this person, he was the only one after trying for 3 weeks to set the appintment for me for the next day, and told me to go the Orlando Office 419 N Magnolia Av. to talk to Dorough, Calzada & Soto, so I asked why with them, I don't know who they are, then he explained to me they are the attorneys who are working on my case. I was surprised, because when you go to home defense law group the first time they never tell you they are not attorneys. I don't think you are going to do business with home defense law group after reading all this, but if you go there just to see what they say about your case, ask them to speak with the attorney, they will say, the attorney is not here, he is in court, you need an appointment, but you don't need to talk to him, because we can help you too, we have been train to help you, all lies...they are just sales people, they would sell you anything just to sign you up, they work on commisions too.

When I met Calzada the next day, the one who was my attorney and I didnt even know said, you are here for your bankruptcy case right?  I was shocked, he didnt know I was one of his modification loan clients. We sat down and Talk for about 4 hours about my case. He could not believe what I was going through over the other office at home defense law group, he said he never got any of my documents about my case, It was just a mess, then I asked who is Rafael Matos, he said he is the manager for home defense law group, that they only work together, but he doesnt know nothing about how home defense law group operates but that he will talk to Rafael to fired all the people mention above for lying to me and tell me that Rafael matos was my attorney, all blah blah blah, a month later I called home defense law group  like if I was a new customer and demand to speak with the people he said he was going to fire, the surprise was mine, to know that all of them still working there lying other people and this attorney Calzada is just another actor that also lie to me. He said I don't like the way Rafael Matos is running home defense law group, but they all still there, same people, same lies, same sh....

After I asked him I want to enter the mediation program which he accepted it, he withdraw my case and returned my money back. Now, I have a mediation comming up and not attorney. Calzada  and home defense law group made me waste all this time for nothing, and let me in the same hole I'm in.

I guess he was furious that I found out the way he operates with Rafael Matos ans I also told him I checked him out on the Better Business Bureau and the ripoffreport as well, and he was shocked, but denied the first complaint about home defense law group, he said he doesnt know anything about that, so if you are one the victims from these 2 firms and don't know yet, don't take too long to find out, print this page and take it to him and demand your money back right now before its too late, and if he doesnt do it, tell him you are on your way to report them to the better business bureau and ripoffreport just like I did.

I feel sorry for the people that this two firms are still lying to. People that work hard and do anything just to save their home like myself, and just because I listened to him(Rafael matos) in the radio I thought he knows what he is talking about, this is a good attorney. Later I realized he is only a clown and this people would do everything they can just to keep their business alive, they don't care about other people but themselves, please becareful when looking for attorneys, not only rely on the better business bureau, always check for scam or ripoff reports too, now home defense law group will also refer people to IMMIGRATION ATTORNEYS and will have a NEW ADDRESS that maybe when this gets posted wont macht with the address I have here, so becareful who they refer you to, God Bless...

This report was posted on Ripoff Report on 10/25/2012 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/HOME-DEFENSE-LAW-GROUP/Orlando-Florida-32819/HOME-DEFENSE-LAW-GROUP-Debt-Freedom-USA-LLC-8615-Commodity-Cir-Ste-5A-Orlando-FL-HOM-960277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

HOME DEFENSE LAW GROUP IS A LIE. STAY AWAY

AUTHOR: The Truth - (United States of America)

Angel I am happy that you are helping people Stay away from this company.  They say they are a "law firm"  yet you never speak to any attorney or consult with any attorney and you never see any lawyers in their office. 

Rafael Matos needs to be reported to the Florida Bar for his fraudulent radio show.  I urge you and others reading this to report this con artist to the Florida Bar for Unlicensed Practice of Law. Fill out this form and immediately send it to the Florida Bar on the address on the form.

 >> http://www.floridabar.org/TFB/TFBResources.nsf/Attachments/FDCF085CFF9B805985256D720066A40E/$FILE/UPLComplaintForm.pdf?OpenElement

Do the same for anyone else in this rat-hole that gave you "legal advice" . They prey on the poor Spanish people of central Florida who are uneducated in law and unaware of the lies they are being fed. 

 They have "consult employees" giving legal advice and trying to sell you on their monthly program so you have to pay them monthly " legal fees" when there is nothing legal involved. Not to mention, this is after you give them $1,500 dollars down for non-existent " legal fees" stay away from these crooks as they are going to be shut down very soon once they get exposed for the lies they have been feeding the poor people of Central Florida!

They sit there and tell you that if you want to get modified, you need to stop paying your mortgage for the bank to pay attention to you. They then ask you to give this money to them ( $495/mo. ) instead for the "legal fees" and they tell you to save money. After a year and a half of dragging you along you will lose your home to foreclosure ( which they do not defend ) and they will try to push you to short sale your house once they have a sale date. 

They do this by setting up a consultation for you in their office with a real estate agent whom gives them a commission for the referral fee from their firm for doing business with you.  THIS IS AN ILLEGAL AND UNETHICAL BUSINESS PRACTICE FOR BROKERS AND REAL ESTATE AGENTS. 

If they cant convince you to sell your home they will attempt to outsource you for a bankruptcy with Dorough Calzada & Soto, LLP. Located in Downtown Orlando. Who by the way, they are supposedly your lawyers on your modification case. Call Dorough Calzada & Soto your "attorney" and ask them if they know who you are.   (407) 843-2222 . they will not know who you are yet this is supposed to be your lawyer!!!! Check the court docket if you are in foreclosure and see if there is an attorney on the file. I guarantee that you will not see a lawyer on the docket. 

If anyone WHO IS A NON-ATTORNEY in this rat-hole offers you legal advice immediately report this fraudulent business to the Florida Bar as i am currently in the process of doing. see- (  http://www.floridabar.org/ )   

http://www.floridabar.org/TFB/TFBResources.nsf/Attachments/FDCF085CFF9B805985256D720066A40E/$FILE/UPLComplaintForm.pdf?OpenElement

By LAW no business is allowed to charge an up-front  fee for a modification.   see- http://real-estate-law.freeadvice.com/real-estate-law/mortgage_matters/loan-modification-scams-and-fraud.htm  ( that is why they gave you all your money back angel )

They try to mask this by saying there are legal fees involved. There are no legal fees because there are no attorneys associated with this business. STAY AWAY from these LIARS!!! 

P.S. To give you a sense a security, the boast that they are " A " Rated by the BBB. This is also a lie.  The BBB clearly says that this business is not BBB Accredited.  REPORT THEM IMMEDIATELY 

see the BBB link here >>>>> http://www.bbb.org/central-florida/business-reviews/loan-modification/home-defense-law-group-in-orlando-fl-154545814

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