HOUSE OF WESLEY SOLD DEAD AND INFERIOR PLANTS. REFUSE REFUND. THIS WAS THE FIRST TIME I ORDERED PLANTS FROM THIS COMPANY. PLACED ORDER ON 3/15/12 AND NEVER RECEIVE ANY NOTIFICATION AS TO WHEN MYPLANTS SH Bloomington, Illinois

 Sold and delivered dead and inferior perennials.  Refuse a refund.  Claimed return label was not within the 14-day from shipment date.  I placed the order on 3/15/12.  Order arrived on 4/23/12.  Tried to call their office for one week every single day, but always got a busy signal.  Next, I sent three emails to find out where my order was told they couldn't find my order.  I decided to cancel my entire order since I never received any notification for the status of my delivery.

 On the same day I cancelled my order, the plants finally arrived.  When I opened the bag, most of the plants were dead or about to die, roots were all dried up, no green growth on the tiny plants.  Out of the 20 plants I ordered, 5 plants survived because they were delivered in tiny pots.  The rest was garbage.  They claimed they shipped plants on 4/6/12, but I did not received them until 4/23/12.  My delivery must have gotten lost and that's why most of the plants were dead.

 I am so upset and pissed off because they refuse to issue me a credit on my Visa account because they claim it was not within the 14 day period from their ship date.  Do not buy from this company.  I will be reporting this incident to the Better Business Bureau and every consumer watchdog group I can find on the internet.