- Report: #880580
Report - Rebuttal - Arbitrate
Complaint Review: HOUSE OF WESLEY
HOUSE OF WESLEY1704 Morrissey Drive Bloomington, Illinois United States of America
HOUSE OF WESLEY SOLD DEAD AND INFERIOR PLANTS. REFUSE REFUND. THIS WAS THE FIRST TIME I ORDERED PLANTS FROM THIS COMPANY. PLACED ORDER ON 3/15/12 AND NEVER RECEIVE ANY NOTIFICATION AS TO WHEN MYPLANTS SH Bloomington, Illinois
On the same day I cancelled my order, the plants finally arrived. When I opened the bag, most of the plants were dead or about to die, roots were all dried up, no green growth on the tiny plants. Out of the 20 plants I ordered, 5 plants survived because they were delivered in tiny pots. The rest was garbage. They claimed they shipped plants on 4/6/12, but I did not received them until 4/23/12. My delivery must have gotten lost and that's why most of the plants were dead.
I am so upset and pissed off because they refuse to issue me a credit on my Visa account because they claim it was not within the 14 day period from their ship date. Do not buy from this company. I will be reporting this incident to the Better Business Bureau and every consumer watchdog group I can find on the internet.
This report was posted on Ripoff Report on 05/09/2012 09:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/HOUSE-OF-WESLEY/-Bloomington-Illinois-61704/HOUSE-OF-WESLEY-SOLD-DEAD-AND-INFERIOR-PLANTS-REFUSE-REFUND-THIS-WAS-THE-FIRST-TIME-I-880580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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