• Report: #426175

Complaint Review: HOUSEHOLD BANK HSBC

  • Submitted: Thu, February 19, 2009
  • Updated: Tue, May 12, 2009

  • Reported By:Shepherdsville Kentucky
HOUSEHOLD BANK HSBC
PO BOX 80084 SALINAS, California U.S.A.

HOUSEHOLD BANK, HOUSEHOLD BANK ,HSBC SCAMMED AND CHARGED ME FOR CARD I DONT HAVE AND NEVER USED! SALINAS California

*Consumer Suggestion: File with your Attorney General

*UPDATE EX-employee responds: More Information

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I have been charged $59.00 for a card I do not have nor have ever used. I contacted the "so called legitimate company" and they are holding me responsible for this account, even though this credit card was never activated. When I asked how one could be charged then with no activation, they would not explain how that could be, and stated again that I would be held responsible for the account. This conversation was going no where. So, I have no credit card, no activation for a card, and was sent a bill for $59.00 anyway.

Holly
Shepherdsville, Kentucky
U.S.A.

This report was posted on Ripoff Report on 02/19/2009 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/HOUSEHOLD-BANK-HSBC/SALINAS-California-93912/HOUSEHOLD-BANK-HOUSEHOLD-BANK-HSBC-SCAMMED-AND-CHARGED-ME-FOR-CARD-I-DONT-HAVE-AND-NEVER-426175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

File with your Attorney General

AUTHOR: Dragonlady - (U.S.A.)

Check with your Attorney General's office. They usually have a consumer affairs office. File a written complaint. They are very helpful and if they get enough complaints - they really do something about it. They can put them out of business in your state. Check on the internet for their office and complaint forms can be downloaded or printed off the internet. Have all you infor ready.
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#2 UPDATE EX-employee responds

More Information

AUTHOR: Paul - (U.S.A.)

Did you speak to a supervisor? Did you ask for a copy of the application? Did you ask when the card was activated ? If you speak to a supervisor, and there has been no activity on the card other than the $59.00 annual fee they should reverse that fee and close the card. If the supervisor is not willing to do that, ask to speak to a floor manager, if not available, ask to speak to the VP in charge of "executive resolutions". This should take care of the problem, you may want to get the VP's address (if you have to go that far) to send a follow up letter (and keep a copy) to make sure that they do waive the $59.00 annual fee and close the account. I hope that works for you.
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