- Report: #441415
Report - Rebuttal - Arbitrate
Complaint Review: HP Computers And Norton Anti Virus
HP Computers And Norton Anti Virus20330 Stevens Creen Blvd , California U.S.A.
HP Computers And Norton Anti Virus After buying a laptop, in March, I still have no Anti Virus protection that works... I had to sit on the phone and assit for 30 hours or so.. I could not understand the Technician... ever... and to top it off, every time I call , they say for a small fee, you can get help on your Pc faster... More or Less, I was told I had a year free support, but IF I WANT THE FREE SUPPORT, I HAVE TO WAIT.... 20330 Stevens Creen Blvd California
*Consumer Comment: Unfortunate.
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What part of Free do they not understand... I love the part, if you want the help for free, you have to wait for hours and listen to sick music...
Also, I got a computer to make my life easier, why is it that since March, when I order the Norton, which at the time, I was told would only take 20 minutes to install...it still is not working.... and not to mention all my time.. I sat for days helping technician after techinician.. sometimes technicians from both places... where is the justice in that...
Central City, Pennsylvania
This report was posted on Ripoff Report on 04/07/2009 06:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/HP-Computers-And-Norton-Anti-Virus/California-95014/HP-Computers-And-Norton-Anti-Virus-After-buying-a-laptop-in-March-I-still-have-no-Anti-V-441415. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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