• Report: #671045

Complaint Review: HP (Hewlett Packard)

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  • Submitted: Mon, December 13, 2010
  • Updated: Mon, December 13, 2010

  • Reported By: Sam l — cHESWICK Pennsylvania U.S.A.
HP (Hewlett Packard)
Cupertino, California United States of America

HP ,Hewlett Packard, HP sells over-priced, not needed equipment. Cupertino, California

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I bought a HP computer in 3/09 but my existing HP printer would not work. HP told me I needed a compatible HP printer, sold it to me over the phone.  A couple months ago I bought triple volume ink cart for 2X retail - seemed a good deal - but it ran out of ink in short period. I don't print a lot. HP tech help said the heads were bad and I needed an "upgrade" of my printer for $134.  I ordered it, received it on 12/10/10. Instruction said the disc would start automatically to install the unit.  It didn't. I called their tech support but it was me who found a way to start the installation.  Today I discovered the same printer for sale at Wal-mart fr $74.oo!  I called HP about the descrepency and their response, in essence, was "Gee.  That's too bad.  You bought, you got it."  I will NEVER buy HP products again. I question now if there was ever anything wrong with my printer originally. 


This report was posted on Ripoff Report on 12/13/2010 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/HP-Hewlett-Packard/Cupertino-California-95015-4010/HP-Hewlett-Packard-HP-sells-over-priced-not-needed-equipment-Cupertino-California-671045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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