Deegan
  • Report: #327970

Complaint Review: HR BLOCK BANK AND SOFTWARE

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  • Submitted: Tue, April 22, 2008
  • Updated: Tue, April 22, 2008

  • Reported By:alvarado Texas
HR BLOCK BANK AND SOFTWARE
POBOX 10364 KANSAS CITY, Missouri U.S.A.

HR BLOCK BANK AND SOFTWARE RIPP OFF IN SIMPLE PAY AND STOLEN FUND KANSAS CITY Missouri

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I purchased the Basic software in January 2008 to file my taxes. I did my income tax and IRS aprroved on Feb 13, 2008 for the amount of 811.00 I was supposed to receive the amount of 781.01 because HR offers a simple pay deposit, this means, you don\'t pay out of your pocket until you received your income tax and they deduct the 29.99 from your refund.

Damage Resulting
I receive a wire transfer on 2/21 for the amount of 491.05 sinceday it has become a nightmare I reported my case on 3/02 at 7:30 am and the CSR accepted that HR BLOCK sold a defective product with wrong routing numbers. They assigned me case number 1171524. I had made 20 phone calls with a wait from 12-50 minutes and they transfer me from dept to dept and nothing gets done. I am concerned now because my rebate is going to get into HR PHONY account. I\'ve already mailed out a letter to IRS to the fraud department and noting has been done. HR acknowledges they sold a bad product and even with the online updates the routing numbers and accounts were fake. Also why did they wire me some money a day before the irs deposited their money into their accounts?

Madel
alvarado, Texas
U.S.A.

This report was posted on Ripoff Report on 04/22/2008 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/HR-BLOCK-BANK-AND-SOFTWARE/KANSAS-CITY-Missouri-64171/HR-BLOCK-BANK-AND-SOFTWARE-RIPP-OFF-IN-SIMPLE-PAY-AND-STOLEN-FUND-KANSAS-CITY-Missouri-327970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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