- Report: #420491
Report - Rebuttal - Arbitrate
Complaint Review: HR Block N' The Emerald Card
HR Block N' The Emerald CardHampton House Rd. Newton, New Jersey U.S.A.
HR Block N' The Emerald Card How EXTREMELY disappointing and aggravating!! Newton New Jersey
*UPDATE Employee: You should have been informed...
*Consumer Suggestion: Interesting
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WRONG! The woman doing my taxes failed to inform me that the HSBC bank running the emerald cards had changed their policy since last year. And that there most likely wasnt a chance in HelL that they'd give me the rapid refund like the year b4. I am a single mother of 2 and was really counting on that refund...especially in these times! (Who wouldnt be?!) After calling 800 number after 800 number to try and find out what was up w/ my refund...i FINALLY got an answer. A bogus answer...but an answer. All they could tell me was that HSBC has denied my application and that the reason would be mailed to me w/ in a few days. Over a week, and i'm still waiting for that reason in the mail.
I've also been impatiently waiting for MY money to be placed on this "WONDERFUL" emerald card for 9 days and counting. In the meantime my boyfriend took his taxes to Liberty Tax. He got his money put on a prepay VISA card w/ in 6 hours of filing. 6 HOURS! He also paid over 100 dollars less for the service. Man dont I wish I went there as well...I'd have dished out 200 bucks instead of 330 and ended up w/ my money over 8 days ago!!!!
HR BLOCK...YOU SUCK!
Newton, New Jersey
This report was posted on Ripoff Report on 02/05/2009 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/HR-Block-N-The-Emerald-Card/Newton-New-Jersey-07860/HR-Block-N-The-Emerald-Card-How-EXTREMELY-disappointing-and-aggravating-Newton-New-Jers-420491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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