- Report: #1142819
Report - Rebuttal - Arbitrate
Complaint Review: H&R Block
H&R Block6292 Ronald Reagan Dr Lake Saint Louis, Missouri USA
H&R Block Jill Hass I was promissed a FREE re-review of my return, but my documents were held hostage for one month demanding a service fee! Lake Saint Louis Missouri
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was offered by the representative when I called to have a FREE review done of my current and previous three years of tax returns. At the scheduled appointment the FREE review was confirmed and I was told it would be completed in a couple of days. After repeated calls and broken promises for a month! I was then called and told the manager wanted to charge me for the review and I told the agent that I do not want them to review my returns and I will just come and pick up my documents. I was then told she wanted to talk to her manager and just complete one year's review for free since that is what I was promised and would call me back. Messages were left and a week later I was told that one year’s taxes were reviewed and there was a charge! and that NO documents were leaving this office without the fee paid! I went to the office and was told my documents were not going to be released without signing a document stating they completed a review of my taxes. I told them I did not want their review and would not sign the document. The manager (Jill Hass) came up front insisting on the signing and I had to threaten requesting the police to come over in order to get my documents!
This report was posted on Ripoff Report on 04/29/2014 07:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/HR-Block/Lake-Saint-Louis-Missouri-63367/HampR-Block-Jill-Hass-I-was-promissed-a-FREE-re-review-of-my-return-but-my-documents-w-1142819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.