• Report: #419840

Complaint Review: HR Block

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  • Submitted: Tue, February 03, 2009
  • Updated: Tue, February 03, 2009

  • Reported By:Grants Pass Oregon
HR Block
hrblock.com/irs free file Internet U.S.A.

HR Block Extra Fee Internet

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I filed my taxes through HR Block online through the IRS Free file but at the end of the filing I was charged almost $75.00 in fees that should have not cost me anything. They charged me for a free federal return then charged for a free state return and then in order to pay the fees with my refund they charged me a simple pay fee. Knowing that people are in need of their money this is a great way for them to score extra money. It also almost took as long for them to process and place the money in my account if I would have filed by mail and had a paper check sent. Checking IRS website there would have only been 5 days different. Do Not get involved with them. Customer service is about as bad as it can get. Since the day of filing I have called them everyday to no avail. If I wanted for an additonal fee I could have spoke to an agent.

Roger
Grants Pass, Oregon
U.S.A.

This report was posted on Ripoff Report on 02/03/2009 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/HR-Block/internet/HR-Block-Extra-Fee-Internet-419840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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