• Report: #263012

Complaint Review: HR NATIONAL Real Estate Foreclosure

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  • Submitted: Tue, July 24, 2007
  • Updated: Thu, February 19, 2009

  • Reported By:Santa barbara California
HR NATIONAL Real Estate Foreclosure
7477 W LAKE MEAD BLVD STE 170 LAS VEGAS, Nevada U.S.A.

HR NATIONAL Real Estate Foreclosure They speed thru the explaination part and at the end they want your visa credit card charging you $149 just to get access to foreclosure. LAS VEGAS Nevada

*Consumer Comment: This company is a Rip-Off

*UPDATE Employee: Our customer service department is open 12 hours per day, 6 days per week.

*UPDATE Employee: Our customer service department is open 12 hours per day, 6 days per week.

*UPDATE Employee: Our customer service department is open 12 hours per day, 6 days per week.

*UPDATE Employee: Our customer service department is open 12 hours per day, 6 days per week.

*UPDATE Employee: We appreciate your comments

*UPDATE Employee: HR National is not fake and is not stealing money!

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This link Below is a fake and is stealing money. It has a las Vegas address and a Santa Barbara Phone number. When you call It give you 3 options to choose if you press number 2 nobody answers and a voicmail comes up saying the inbox is full. somebody answer and he doesn't say his name, he talks but doesn't mention any fees untill the end asking for my visa card in order to get an user Id and password to get access. I have check with www.bbb.com. Other people already have make complaints about this site. I tried the phone numbers search on BBB and address came up differnt than what it said. His name was Larry Love Castonol. All Fake. I had found it in the Santa Barbara Craigs lists. I found the listing in the morning then later that day that listing wasn't there anymore.

Tech girl
Santa barbara, California
U.S.A.

This report was posted on Ripoff Report on 07/24/2007 10:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/HR-NATIONAL-Real-Estate-Foreclosure/LAS-VEGAS-Nevada/HR-NATIONAL-Real-Estate-Foreclosure-They-speed-thru-the-explaination-part-and-at-the-end-t-263012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

This company is a Rip-Off

AUTHOR: Taz - (U.S.A.)

I called in and spoke with a young lady whom I could barely understand. She said she had pneumonia. She then continued to talk about the company for a quick few minutes. As soon as she was done she asked for my credit card info for a 1.95 7 day trial fee....I was ok as there were some properties I sincerely wanted. She then told me that it would be 24-48 hours and I would recieve my account information to logon with. Well 24 hours passed. Then 48. Finally on the 3rd day I did get the e-mail. I quickly tried to logon, and it said my account was not active.

I then called them up to cancel immediately, as I didn't feel this was good service. So I go through the cancellation process thinking all is done. I let a big sigh of relief as I hate these type of deals.

To my surprise today when I check my transaction statement sure enough there is a charge for 49.95 for service that I previously canceled.

So I call customer service and the lady tells me she's showing my account not closed, and that they have no notes from my call. I ask for a supervisor, I get told I'll get a call back later after investigation into this matter. I then say there's no need, I called on xx day and canceled, and asked for a supervisor.

In the end the lady REFUSED to let me speak with a Supervisor. As well as still continuing to charge me for service I don't need, or want.

This all transpired less then 2 hours ago @ approx 10am CST on Feb 19, 2009
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#2 UPDATE Employee

Our customer service department is open 12 hours per day, 6 days per week.

AUTHOR: Joseph - (U.S.A.)

Our corporate office is located in Las Vegas, NV.

One of our call centers is located in Santa Barbara, CA.

877-572-3883 is the number for customer service, hours of operation are Monday through Saturday, 8am to 8pm. Please call during our business hours to speak to a representative.

?.. Our product does not cost $149.00. It is $1.95 for a 7 day look. Subscriptions are month to month.

HRNational.com is simply an aggregator of pre-foreclosed and bank owned properties. Homes listed on our site are real. Most of which are listed 90 days or more behind in mortgage payments.

If you do not find a home that interests you, you are at liberty to cancel our services at any time. We allow an easy cancellation policy to ensure customer satisfaction.

Our product is risk free. It is the customer's responsibility to cancel services if it does not fit their needs.

Unfortunately much of the negative feedback found on search engines does not allow a company rebuttal. However, we can document many more success stories of customers who like what we have. Our service can be beneficial to anyone.

your feedback is always appreciated. Future feedback can be emailed to compliance@hrnational.com.

Kind Regards.
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#3 UPDATE Employee

Our customer service department is open 12 hours per day, 6 days per week.

AUTHOR: Joseph - (U.S.A.)

Our corporate office is located in Las Vegas, NV.

One of our call centers is located in Santa Barbara, CA.

877-572-3883 is the number for customer service, hours of operation are Monday through Saturday, 8am to 8pm. Please call during our business hours to speak to a representative.

?.. Our product does not cost $149.00. It is $1.95 for a 7 day look. Subscriptions are month to month.

HRNational.com is simply an aggregator of pre-foreclosed and bank owned properties. Homes listed on our site are real. Most of which are listed 90 days or more behind in mortgage payments.

If you do not find a home that interests you, you are at liberty to cancel our services at any time. We allow an easy cancellation policy to ensure customer satisfaction.

Our product is risk free. It is the customer's responsibility to cancel services if it does not fit their needs.

Unfortunately much of the negative feedback found on search engines does not allow a company rebuttal. However, we can document many more success stories of customers who like what we have. Our service can be beneficial to anyone.

your feedback is always appreciated. Future feedback can be emailed to compliance@hrnational.com.

Kind Regards.
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#4 UPDATE Employee

Our customer service department is open 12 hours per day, 6 days per week.

AUTHOR: Joseph - (U.S.A.)

Our corporate office is located in Las Vegas, NV.

One of our call centers is located in Santa Barbara, CA.

877-572-3883 is the number for customer service, hours of operation are Monday through Saturday, 8am to 8pm. Please call during our business hours to speak to a representative.

?.. Our product does not cost $149.00. It is $1.95 for a 7 day look. Subscriptions are month to month.

HRNational.com is simply an aggregator of pre-foreclosed and bank owned properties. Homes listed on our site are real. Most of which are listed 90 days or more behind in mortgage payments.

If you do not find a home that interests you, you are at liberty to cancel our services at any time. We allow an easy cancellation policy to ensure customer satisfaction.

Our product is risk free. It is the customer's responsibility to cancel services if it does not fit their needs.

Unfortunately much of the negative feedback found on search engines does not allow a company rebuttal. However, we can document many more success stories of customers who like what we have. Our service can be beneficial to anyone.

your feedback is always appreciated. Future feedback can be emailed to compliance@hrnational.com.

Kind Regards.
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#5 UPDATE Employee

Our customer service department is open 12 hours per day, 6 days per week.

AUTHOR: Joseph - (U.S.A.)

Our corporate office is located in Las Vegas, NV.

One of our call centers is located in Santa Barbara, CA.

877-572-3883 is the number for customer service, hours of operation are Monday through Saturday, 8am to 8pm. Please call during our business hours to speak to a representative.

?.. Our product does not cost $149.00. It is $1.95 for a 7 day look. Subscriptions are month to month.

HRNational.com is simply an aggregator of pre-foreclosed and bank owned properties. Homes listed on our site are real. Most of which are listed 90 days or more behind in mortgage payments.

If you do not find a home that interests you, you are at liberty to cancel our services at any time. We allow an easy cancellation policy to ensure customer satisfaction.

Our product is risk free. It is the customer's responsibility to cancel services if it does not fit their needs.

Unfortunately much of the negative feedback found on search engines does not allow a company rebuttal. However, we can document many more success stories of customers who like what we have. Our service can be beneficial to anyone.

your feedback is always appreciated. Future feedback can be emailed to compliance@hrnational.com.

Kind Regards.
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#6 UPDATE Employee

We appreciate your comments

AUTHOR: Kel C. - (U.S.A.)

HR National appreciates your comments. At present HR National has 6 locations nationwide, two of which are Santa Barbara CA and Las Vegas NV.

HR National is an aggregator of pre-foreclosure and bank owned properties. We do not abstract our data so we are at the mercy of those who provide the information to us.

However, we can document just as many success stories of consumers who like what we have.

Our fee is not $149. We offer a 7 day free look at our website and subscriptions are month to month. We also only deal with foreclosures. We market our product mostly online. A homeowner in pre-foreclosure on our site will sometimes post their home on craigslist.com as a lead generator - we also do not have control over this.

Again, your comments are appreciated. Please email us at feedback@hrnational.com with any concerns.
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#7 UPDATE Employee

HR National is not fake and is not stealing money!

AUTHOR: Hr National - (U.S.A.)

HR National's corporate address is in Las Vegas. At the time of this customers registration, HR National was located in Santa Barbara, CA. The customer may have called past business hours and therefore was not able to reach a Sales/Service Rep. You can check out our service at www.hrnational.com
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