HR National is a scam. They will still take the $49.99 after you cancel you 7 day $1.99 trial. Las Vegas Nevada

HR National is a scam. They offer a $1.99 trial for 7 days but they will still charge you the $49.99 after you cancel it. My husband signed up for the 7 day trial on a friday. They man he spoke with gave him 2 different phone numbers to call and cancel. He also told my husband that the account may not work until the next day to have time to set up.

We couldn't use it until the next day. We used it twice and it sucked! The following saturday he called both numbers to cancel just to be informed that it was not business hours and to try later. We do not have internet at home so we couldn't look up their website. We called first thing monday morning and cancelled.

That next tuesday the $49.99 was taken out of our account. We have spoke to many different people over a two week period just to be told that they have valid reasons to charge us the $49.99. I spoke with them explaining the numbers we were given. The man on the phone told me that didn't matter because that wasn't in the case file and since I didn't know the name of the man who gave us the numbers that it wasn't valid.

Those numbers weren't even their numbers. They said because it was 10 days they could charge us the $49.99 even though the account was only logged into twice. They put you on hold every chance they get. Every employee has a strong accent which makes me think they're outsourced jobs in some other country.

I had to ask for a supervisor 20 times and I'm not exaggerating that, I finally yelled at the guy on the phone to get me a supervisor, then the man that came on the line sounded just like him. We're still fighting them on this and will call everyday until our money is refunded. Not only this drama but its a poor service. Its not even worth the 7 day trial!

Liz
Fayetteville, North Carolina
U.S.A.