- Report: #1032430
Report - Rebuttal - Arbitrate
Complaint Review: HRS USA / BEST BUY
HRS USA / BEST BUYPO Box 5238 Carol Stream, Illinois U.S.A.
HRS USA BEST BUY deceptive company shady late fees uninformed sales clerk Carol Stream Illinois
*UPDATE Employee: Always Look at the Receipts / Finance Policy
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When I finally received a statment,it read that I owed, not only a $14 min.payment,but also a $29 late fee for failure to pay a previous min.payment of $10.I had never even received the first statement.
When I called,the "customer service" person was sullen at best and informed me that it was apparently just my bad luck to get a clerk who was not informed of the sneeky monthy minimums,but that "as a one time courtesy" they would "deduct that late fee from" my account.
I have since then payed off my account as quickly as I could to avoid any other outrageous late fees and I for one will never finance anything through Best Buy or HRS USA ever again and I counsel everyone else to do the same.
This report was posted on Ripoff Report on 06/20/2002 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA-BEST-BUY/Carol-Stream-Illinois-60197-5238/HRS-USA-BEST-BUY-deceptive-company-shady-late-fees-uninformed-sales-clerk-Carol-Stream-Ill-1032430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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