- Report: #83134
Report - Rebuttal - Arbitrate
Complaint Review: HRS-USA - RETAIL SERVICES - Financial Company For BEST BUY
HRS-USA - RETAIL SERVICES - Financial Company For BEST BUYP.O. Box 15521 Wilmington, Delaware U.S.A.
HRS aka HRS-USA aka RETAIL SERVICES aka Financial Company For BEST BUY Ruined Credit Report - Fraudulant and dishonest. Wilmington Delaware
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I paid my bill ahead of time via on-line billing between my bank and HRS. The balance was paid in full and the account was to be closed due to previous questionable late fees. Somehow, HRS did not post my information until after the due date and hit me with late fees. Than on top of that I did not receive a statement from them telling me I now had a late fee on what I thought was a closed account. Imagine my surprise when I tried to re-mortgage my house and got declined because of bad credit due to never paying late fees on a account that should be closed. Plus I was charged late fees for the late fees on top of my credit ruined.
I am currently in attempts to fix this thru HRS and having the ususal run-around. No one from their disputes department is "allowed" to talk to me live via phone to discuss the issue and their customer service reps (800-365-0292) are of no help in this matter either. Any advice on how to handle this quickly would be greatly appreciated.
Once again - does anyone have any info regarding a class action lawsuit against HRS?
Carol Stream, Illinois
This report was posted on Ripoff Report on 03/08/2004 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA-RETAIL-SERVICES-Financial-Company-For-BEST-BUY/Wilmington-Delaware-15521/HRS-aka-HRS-USA-aka-RETAIL-SERVICES-aka-Financial-Company-For-BEST-BUY-Ruined-Credit-Repor-83134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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