• Report: #15312

Complaint Review: HRS USA ROOMS TO GO

  • Submitted: Wed, February 27, 2002
  • Updated: Wed, February 27, 2002

  • Reported By:CAPE CORAL FL
HRS USA ROOMS TO GO
DEPT 7680 CAROL STREAM, Illinois U.S.A.

HRS USA (ROOMS TO GO) "NO PAYMENTS TILL 2003" OR TILL WE DECIDE OTHERWISE

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I MADE A PURCHASE FROM ROOMS TO GO IN 2000. WHEN IT WAS CLOSE TO THE TIME FOR THE PAYMENT TO BECOME DUE, I PAID $750 TO THE CREDIT COMPANY BECAUSE WE WANTED TO MAKE A NEW PURCHASE TAKING ADVANTAGE OF THE NO PAYMENTS TILL 2003 PROMOTION.

WE MADE THE PURCHASE AND ALL WAS WELL UNTIL A FINANCAL CHRISIS MADE US LATE ON THE REMAINING BALANCE DUE ON THE FIRST PURCHASE. WHEN I RECIEVED THE NEXT STATEMENT I NOTICED THEY STARTED BILLING ME FOR THE NEW PURCHASE THAT WAS MADE UNDER THE SPECIAL PROMOTION. I CALLED RIGHT AWAY & WAS PROMISED AS SOON AS THE ACCOUNT WAS MADE CURRENT THE PROMO. WOULD BE REINSTATED. WHEN I CALLED TO PAY BY PHONE, I WAS TOLD THEY WOULD NOT REINSTATE THE PROMOTION. I HAVE BEEN ARGUING BACK & FORTH WITH THEM NOW. I HAVE PUT MY DISPUTE IN WRITING AND TOLD THEM TO CONTACT MY BY LETTER. SINCE THEN THEY HAVE CASHED THE CHECK I SENT WITH THE LETTER & I HAVE REC. NUMEROUS HARRASING CALLS. I HAVE TOLD THEM I AM WAITING FOR A WRITTEN RESPONSE TO MY LETTER.

HELP!!!

Patricia
CAPE CORAL, FLORIDA

This report was posted on Ripoff Report on 02/27/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA-ROOMS-TO-GO/CAROL-STREAM-Illinois-60116/HRS-USA-ROOMS-TO-GO-NO-PAYMENTS-TILL-2003-OR-TILL-WE-DECIDE-OTHERWISE-15312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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