- Report: #27446
Report - Rebuttal - Arbitrate
Complaint Review: HRS USA Retail Services
HRS USA Retail ServicesPO Box 60107 City of Industry, California U.S.A.
HRS USA Retail Services HRS USA Makes It Difficult To Make Payments the business that doesn't give a dam City of Industry California
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Out of the 23 total credit card and bill payments we make each month, only HRS does not have a web site for making payments. Why not? It's 2002.
Of course, you can call in a payment; if you wish to be charged a $10 fee. Are you kidding?
We had no problems making payments on a timely basis, UNTIL
Best Buy switched over to HRS. And, no, we did not receive one of their bulk mailers regarding this change.
HRS, it's time to update your methods to this century and the computer age or stop charging late fees, not to mention additional charges for those late fees.
This report was posted on Ripoff Report on 08/20/2002 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA-Retail-Services/City-of-Industry-California-91716-0107/HRS-USA-Retail-Services-HRS-USA-Makes-It-Difficult-To-Make-Payments-the-business-that-does-27446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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