• Report: #27446

Complaint Review: HRS USA Retail Services

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  • Submitted: Tue, August 20, 2002
  • Updated: Tue, August 20, 2002

  • Reported By:Point Venture TX
HRS USA Retail Services
PO Box 60107 City of Industry, California U.S.A.

HRS USA Retail Services HRS USA Makes It Difficult To Make Payments the business that doesn't give a dam City of Industry California

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My husband and I both have jobs where we travel most of the time. Our bills are all paid over the internet, over the phone or setup with automatic payments, as it is difficult for us to be here on a specific date just to send a payment to HRS.

Out of the 23 total credit card and bill payments we make each month, only HRS does not have a web site for making payments. Why not? It's 2002.

Of course, you can call in a payment; if you wish to be charged a $10 fee. Are you kidding?

We had no problems making payments on a timely basis, UNTIL

Best Buy switched over to HRS. And, no, we did not receive one of their bulk mailers regarding this change.

HRS, it's time to update your methods to this century and the computer age or stop charging late fees, not to mention additional charges for those late fees.

Paula
Leander, Texas

This report was posted on Ripoff Report on 08/20/2002 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA-Retail-Services/City-of-Industry-California-91716-0107/HRS-USA-Retail-Services-HRS-USA-Makes-It-Difficult-To-Make-Payments-the-business-that-does-27446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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