- Report: #19395
Report - Rebuttal - Arbitrate
Complaint Review: HRS USA
HRS USA16 Christina Ave Baltimore, Maryland U.S.A.
HRS USA REPO'ED MY BIKE AND WANTS FULL BALANCE UPFRONT IN 15 DAYS OF REPO!!!!! LARGE REPO FEE'S, UNEXPLAINABLE DECISION MAKING. tricked and lied to us Baltimore Maryland
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Then I gave permission for my fiance to talk to hrs cause with thier attitudes and all they really got me mad. I asked to speak with a manager a zillion times and they wouldn't let me speak to one. Everyone i spoke to there were nasty. So my fiance was speaking with this woman Tonya from there (lier she is) she told him i had to pay $800 (or something like that) and over $300 just for the repo fee, that she was going to send a letter stating that and i would have 15 days from the letter's date or the bike would go in for auction. Well i called a week 1/2 later cause i didn't get that letter and then Tonya tells me she never said that and we had to come up with over $4000 in 4 days or the bike was going up for auction. So then i finally spoke with a manager, she told me that my fiance was a lier, tonya never said that and i should get priorities strait and pay my bills. and she told me that i would have to pay the balance of $5420 in 4 days. Well the following monday i called and spoke with a very nice woman (don't remember her name) and she told me that if i didn't speak with a manager she could have had me pay $1080 and i could get my bike back and be all up to date, but since speaking with a manager she couldn't over ride it. So anyway now i decided i finally gave up. the bike is going up for auction after 4/27/02. How come they wouldnn't let me pay that fee and get the bike back, all other companies are like that. So to put a long story to an end I got screwed. and i still have to pay the difference on something i don't even own anymore. Makes sence huh...if anyone out there knows something or can help me out before saturday april 27, 2002 please let me know.
AS FOR EVERYONE AT HRS USA - I AM GOING TO DO EVERY LITTLE THING I CAN TO MAKE ALL YOUR LIVES A LIVING !@#$% HE__. YOU ARE ALL RUDE, INCONSIDERATE, DISRESPECTFUL, UNORGANIZED, UNPROFESSIONAL, IMMATURE, AND WHAT YOU ARE DOING IS ILLEGAL. I KNOW WHERE YOU ARE AND I AM COMEING THERE CAUSE I AM GOING TO GET JUSTICE AND SPEAK TO A HEAD MANAGER OF THE COMPANY. OH AND TONYA DON'T THINK I WONT MENTION YOU, OR SHERYL (MANAGER OF REPO)!!!!!! HAVE FUN FINDING NEW JOBS AFTER I PUT THIS COMPANY AWAY FOR ILLEGAL ACTIONS.
Vernon, New Jersey
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This report was posted on Ripoff Report on 04/23/2002 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA/Baltimore-Maryland/HRS-USA-REPOED-MY-BIKE-AND-WANTS-FULL-BALANCE-UPFRONT-IN-15-DAYS-OF-REPO-LARGE-REPO-19395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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