- Report: #23045
Report - Rebuttal - Arbitrate
Complaint Review: HRS USA
HRS USAPO Box 5238 Carol Stream, llinois U.S.A.
HRS USA unethical business practices Carol Stream Illinois
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Their tactics worked.I have just closed my acct & will pay off the loan within the next few days,which was interest free untill Feb 1,2003...I called customer service yesterday & respectfully requested that they remail my monthly statement since it was late in arriving.Two differant representives and their supervisors all denied my request;they all said to give it another week and to call back then.I said,if I do that then my pmt will be late.I even offered to pay a fee for them to mail me another statement.They still refused.
It was suggested that I could pay off the balence early & I would not have to worry about it or else to pay a $10 fee (if my statement did not arrive)to process a check over the phone.I said I realize your company earns your income from consumer interest charges,late fees & the $10 processing fee however your tactics violate the Federal Unfair & Deceptive Practives Act as well as Fl's Deceptive & Unfair Trade Practives Act.....
For the readers info,the BBB's internet site has given this company an unsatisfactory business rating;the Fl Dept of Consumer Protection has 27 complaints on this company during the past 3 years.
HRS USA is owned by the parent company Household International Inc located at 2700 Sanders Road in Prospect Heights Il 60070...# 847 564 5000
This report was posted on Ripoff Report on 06/19/2002 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA/Carol-Stream-llinois-60197-5238/HRS-USA-unethical-business-practices-Carol-Stream-Illinois-23045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.