• Report: #22520

Complaint Review: HRS USA

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  • Submitted: Tue, June 11, 2002
  • Updated: Tue, June 11, 2002

  • Reported By:Aloha OR
HRS USA
HRS USA P.O. Box 60148 City of Industry, California U.S.A.

BEST BUYHRS USA is a deceptive ripoff fraud company that changed our address so that we would receive our statement so our payment would be late. City of Industry, California

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We bought a computer from best buy, payments had to be on time or you would get changed the interest. We got our statements on time no problem for 7 months and then we did not receive one. I called and they said my address had changed. I told them I have live here for 12 years and have not moved, they said that the Post Office sent my mail back and put a different address on the envelope that was sent back to them.

I don't belive the post office changed my address for any reason, I think that this was a scam to try and up my bill as far as they could. On the phone they said they would take off the late fees and then when I got my bill the late fees were on there; I called and they said I did not have to pay the late fees? I am still in the middle of this thing so I don't know how it will turn out but I am not paying any late fees for their mistakes. All of our payments were on time, no reason for any late fee charges. From when I called to get a statement mailed to me 6/1, it took eleven days to get my statement. This gives them the chance to put two late fees on my bill that I will not pay!! I have good credit and it better stay that way or we will be in court!! I think this is a scam for people who do not keep track of their bill; people who just pay them and probably for senior citizens.

Sharon
Aloha, Oregon

This report was posted on Ripoff Report on 06/11/2002 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/HRS-USA/City-of-Industry-California-60148/BEST-BUYHRS-USA-is-a-deceptive-ripoff-fraud-company-that-changed-our-address-so-that-we-wo-22520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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They changed our address so that we would not receive our statements so our payment would be late
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